FAQ

Where are Goldunited stores located?

Check out our dedicated website for the complete info of our location.


What is the opening hours of the store? Is it open on public holiday?

We are operating daily from 8am-5pm excluding public holidays. We close from 12pm to 2pm every friday.


How can I contact Goldunited office?

You may call our Hotline(+673) 333 0965 or drop us a message here.


How can I find out about job vacancies?

All of our job vacancies can be found here.


Where can I find out what products are available in Goldunited store?

Please refer to our website or you may contact us here.


Where are your products come from?

Our products are sourced directly from local & foreign suppliers, producers and manufacturers to provide customers with a wide range of products at affordable and reasonable prices.


How can I check if you stock an item?

Please contact our Hotline via (+673) 333 0965 or drop us a message here. We’ll be more than happy to check if an item is in stock for you.


Can I place an order for a large amount of stock?

Yes, provided that the items requested are still available in store, we’ll do our best to place an order for you. Please copy the “PRODUCT CODE” and call our Customer Hotline at (+673) 333 0965 or drop us a message here.


I haven’t been able to find a product in my local store for a while. Has it been discontinued?

Please let us know the “PRODUCT NAME” and contact our Hotline (+673) 333 0965 drop us a message here and we’ll be happy to check if this item has been discontinued.


I no longer want an item I’ve purchased, how do I Return/Exchange it?

If you change your mind about a product you’ve purchased from us, please bring them back within 3 days, together with your receipt with the packaging intact and with all accessories and we will happily exchange the item. (You can exchange in our physical store)


If I have a product/service which might appeal to you, who is the best to contact?

Please call our Hotline (+673) 333 0965 or drop us a message here.


How to do online shopping with Goldunited?

Unfortunately, this service is currently not available. But the good news is that we’re in talks to make it happen, so hang tight, it should be coming soon!


Can’t find an answer to your question? Contact us.